Shipping policy

📦 Shipping Policy

Effective Date: [6/6/2025

At The Zhunk Box, we zhunk your orders with care and ship them out with speed! Below is everything you need to know about how we handle shipping, delivery timelines, and tracking.

🕒 Processing Time

Standard Orders: Processed and shipped within 3 business days (Monday–Friday), excluding holidays.
Custom Orders: Require an additional 5 business days to zhunk your custom request before shipping.
Party Kits: Timelines may vary based on the event size. Please refer to your booking confirmation for processing expectations.

🚚 Shipping Methods & Delivery Times

We offer multiple shipping options at checkout:

Standard Shipping (USPS First Class): 3–5 business days
Priority Mail: 1–3 business days
Express Shipping: 1–2 business days (where available)

Delivery times begin after your order has been processed.

🧾 Tracking Your Order

Once your zhunk is on its way, you’ll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.

📍 Incorrect Addresses

Please double-check your address at checkout! We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information.

✨ Charm Breakage Disclaimer

Our charms are tiny, detailed, and fabulous — and we do our best to package them securely. However, minor breakage during transit can occur, and we do not replace or refund broken charms once shipped. Please zhunk with care!